1. Data We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. This includes data submitted through our booking forms.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process your reservations and manage your stay at the hotel.
• Send you booking confirmations, updates, and related communications.
• Respond to your inquiries, requests, and provide customer support.
• Personalize your experience at the hotel and on our website.
• Send you marketing and promotional communications (with your consent).
• Improve our website, services, and overall guest experience.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Third-Party Tools

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

We use the following third-party tools that may collect data:

• Google Analytics: For website traffic analysis and reporting. Google's privacy policy can be found here.
• Google Maps: For location services and embedding maps. Google's privacy policy applies.
• WhatsApp: For direct communication via the WhatsApp chat widget. WhatsApp's privacy policy applies.

4. Cookie Settings & Consent

We use cookies to enhance your browsing experience, analyze site traffic, and serve personalized content. By continuing to use our website, you consent to our use of cookies.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

// Example: A simple cookie consent banner logic (client-side JS)
// This is a stub and requires full implementation for production.

// HTML structure for the banner (add this to your body, e.g., just before the closing  tag)
/*

    This website uses cookies to ensure you get the best experience. By continuing to use our site, you agree to our Privacy Policy.
    Accept

*/

// JavaScript logic (already included in script.js)
/*
const cookieConsentBanner = document.getElementById("cookieConsentBanner");
const acceptCookiesBtn = document.getElementById("acceptCookies");

if (cookieConsentBanner && acceptCookiesBtn) {
  if (!localStorage.getItem("cookieConsentGiven")) {
    cookieConsentBanner.style.display = "flex";
  }

  acceptCookiesBtn.addEventListener("click", () => {
    localStorage.setItem("cookieConsentGiven", "true");
    cookieConsentBanner.style.display = "none";
  });
}
*/
                            

5. Your Rights & Contact

You have certain rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, or if you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@seagreensouth.com